by Snapchat has rolled out its revolutionary feature My AI the chatbot powered by Chat GPT. But as the feature is new many users are confused about how to use Snapchat My AI. With that many wonders, why is Snapchat My AI not working? How to fix Snapchat My AI not working error. In this article, we will discuss all the solutions you must try out to know how to fix Snapchat my AI not working problem.
As we know Snapchat’s My AI chatbot is a fresh feature which is why in order to know how to fix Snapchat My AI not working issue you have to make sure your Snapchat app is updated. Alternatively, you can also try clearing your excessive cached data. Follow up on the solutions given below to know why is Snapchat my AI not working and how to fix Snapchat My AI not working error.
What is Snapchat My AI Chatbot?
On 27th of Feb 2022, Snapchat announced its new feature Snapchat My AI. It is a type of Chatbot powered by chat GPT which allows its users to communicate with the chat bot just like any other Snapchat friend. It can fetch dinner recipes, recommend gift suggestions for birthdays, etc. There are many benefits of Snapchat My AI as it can revolutionize the entire Snapchat user experience. Snapchat has warned us to not share any sensitive and personal information with the bot which can be used against us due to misuse of AI. Despite of all Snapchat has made sure to review all the information flow to improve the quality of the feature in the near future.
4 Reasons Why Is Snapchat My AI Not Working?
If you are confused about why don’t I have My AI on Snapchat or why My AI Snapchat not working then there can be a few reasons. We have listed all the reasons why is Snapchat My AI, not working problem below:
1. Geographical Location: As Snapchat My AI feature is quite new and launched on a trial basis as per Snapchat it is only available in a few locations. And if you are unable to get Snapchat’s My AI it means that the feature is not yet available in your location.
2. The Snapchat App has Not been Updated: Snapchat My AI is a fresh feature and if then it can because you are using an old version of Snapchat. Using an outdated version of Snapchat can cause such issues. We recommend you update Snapchat to fix Snapchat AI not working issue.
3. Excessive Cache Data: Sometimes too much cache data can cause errors in the smooth functioning of the app. Excessive Snapchat cached data might be why Snapchat My AI is not working issue. Clear excessive cached data from Snapchat settings or device settings to fix it.
4. It Can be Snapchat AI Technical Issue: Recently many Snapchat users witnessed a bizarre instance where My AI posted a blank story on Snapchat. The chatbot either stopped replying to users or gave out strange answers. Team Snapchat addressed the issue very smartly and fixed it in an instant. Therefore if you somehow face the same issue we believe it can be another minor technical issue. In such instances, we recommend you be patient until the issue is resolved by the team.
How to Fix Snapchat My AI Not Working Issue?
Snapchat faces many errors like calls not working or notifications not showing up. But this particular one is quite new and has confused people. Don’t worry there are some solutions you must try out to know how to fix Snapchat My AI not working issue listed below.
1. Buy A Snapchat Plus Subscription
Initially Snapchat My AI feature was exclusively available for Snapchat Plus subscribers but after its success the feature was launched for all Snapchat users. However, there are some perks of a Snapchat Plus subscription for using My AI. You can unpin My AI from the chat list. Though it is not mandatory to have a Snapchat Plus subscription to access My AI on Snapchat, it is still a good hit to instantly get you the premium version of Snapchat with My AI. So if you are not getting the Snapchat My AI feature then it can be because you are not a Snapchat Plus subscriber. In order to know how to fix Snapchat my AI not working issue it is mandatory to buy Snapchat Plus. Follow the steps given below to learn how :
Step 1. Open Snapchat> Go to the Snapchat profile page.
Step 2. Go to Snapchat settings>tap on the “Snapchat+” option.
Step 3. Tap on the “Subscribe” option> Tap select your plan (Annual or monthly) to pay for the subscription and you are done.
2. Update Snapchat App
Snapchat My AI feature is quite new and if you wonder how to fix Snapchat My AI not working issue then we recommend you to check for any updates on Snapchat. Snapchat’s My AI will only work if your Snapchat is updated so follow the steps given below to know how to update Snapchat on your device:
Step1. Open the app store/play store
Step 2. Search for Snapchat and Open it.
Step 3. Tap on the “Update button” and you are done.
3. Clear Excessive Cache
We all know every app stores cache data to keep a record of your information and activities on the application. Similarly, Snapchat also tends to store cache data but sometimes excess cached data can hinder the overall functioning of the app. So to know how to fix the Snapchat My AI not working issue you must clear excessive cached data from the Snapchat app. Follow the steps given below to learn how:
Step 1. Open Snapchat> Go to your Snapchat profile page.
Step 2. Go to Snapchat settings by tapping on the gear ⚙️ icon.
Step 3. Scroll and tap on the “Clear Cache” option> tap on “Clear” to allow it to load and delete the cache and you are done.
4. Log Out Then Log Into Your Snapchat Account
For fixing Snapchat My AI not working issue you can try to log out of your Snapchat account and then log back in after a while. Follow the steps given below to know how to fix Snapchat My AI not working issue by logging out and then logging in to your Snapchat account:
Step 1. Open Snapchat> Go to your Snapchat profile page.
Step 2. Go to Snapchat settings>scroll and tap on the “Logout” option.
Step 3. Once you’ve logged out exit the app.
Step 4. Open Snapchat> type in your credentials and log back in and check if your Snapchat My AI is working or not.
5. Restart Your Snapchat Application.
This method is quite easy! If you are still wondering how to fix Snapchat My AI not working issue you must try to restart the Snapchat application. Exit or force stop the application and open it after a few seconds to fix Snapchat My AI not working issue.
6. Use VPN
As mentioned above the reason behind Snapchat My AI not showing up can be because of your geographical location. My AI feature is new and many regions do not have access to it. In such cases to know how to fix My AI not showing up on Snapchat problem we recommend you install a trustworthy VPN and enable it while using Snapchat My AI. Enable VPN on your device and then use Snapchat like you normally would and check if the Snapchat My AI not showing up issue is fixed or not.
7. Contact Snapchat Support Team
If none of the above-given methods works for you we recommend you contact the Snapchat support team and submit you’re complaint. The Snapchat support team is kind enough to get back to you within a few hours or a day and will most probably fix Snapchat My AI not working problem. Visit the Snapchat support team via the web. Or you can contact them via the Snapchat app by going to Snapchat settings>scroll tap on “I need help” to submit your request and you are done.
How To Get AI On Snapchat?
So, the only way to know how to get AI on Snapchat is by buying a Snapchat Plus subscription. Follow the steps given below to get My AI on Snapchat:
Step 1. Launch the Snapchat app on your device> Hit the bitmoji icon at the top left to open your Snapchat profile page.
Step 2. Hit the “Snapchat+” card option at the top of your profile page or go to settings and tap on the Snapchat plus option.
Step 3. Tap on the “Subscribe” option or “One-week free trial pack” > choose your preferred plan (Annual or monthly) to pay for the subscription and you are done.
Why Is My Snapchat AI Saying Sorry I Encountered A Technical Issue?
Well, recently Snapchat’s My AI was not holding well at the back. In a bizarre situation, the AI posted a beige-colored wall video as a story on Snapchat. This made many users confused and scared as well. Many users asked My AI about the posted story many got no strange replies from My AI saying “Sorry I encountered a technical issue”. While many got no reply at all. This made many Snapchat users kind of insecure as they feared that My AI account had been hacked. Fortunately, the problem was addressed by Snapchat via X which was formerly called Twitter and the issue was resolved in a jiffy by team Snapchat.
End Line!
We believe that you know why is Snapchat My AI not working and how to fix Snapchat My AI not working issue. The main cause why My Snapchat AI is not working is that you are using an outdated version of Snapchat or you have excessively cached data. You can contact the Snapchat support team to fix the issue if none of the above-given hacks work for you.
We hope our article was helpful enough, Please leave us feedback in the comment box below. If you have any other queries you can always reach us by commenting in the comment box below. We will be happy to help!
Thank You For Reading!
FAQs
Q1. Is My AI only for Snapchat Plus?
My AI is now available for all Snapchat users. Initially, the feature was launched for only Snapchat Plus users but fortunately, it had immense success. Snapchat rolled it out for all Snapchat users. However, there are some exclusive options of My AI only available for Snapchat Plus users. For example, you can unpin My AI from the top of your chat list if you are a Snapchat Plus member.
Q2. How to get My AI Snapchat?
You can get My AI on Snapchat by updating the app or by clearing the cached data. Alternatively, you can also buy a Snapchat Plus subscription which can get you some exclusive My AI regulation options instantly.
Q3. Why don’t I have Snapchat AI?
There can be many reasons why isn’t My AI showing up on Snapchat. It can be that the feature is yet not available in your geographical location. Or you do not have an updated Snapchat version of the app. The secondary reason can be excessive cached data or it can also be an issue from the back end.
Q4. Where is My Snapchat AI?
You can find My AI on Snapchat by opening Snapchat>swiping right to open chats>you will locate My AI pinned somewhere at the top of your chats. If in case you have unpinned it you can scroll through your chats or make use of the search button to find My AI chat bit on Snapchat.
Q5. Why Can’t I Add My AI on Snapchat?
There can be many reasons why can’t I add My AI on Snapchat. The first for this can be that your geographical location might not have My AI feature available yet. Alternatively, you can try updating your Snapchat app to get the latest My AI feature free on Snapchat.
