by Snapchat is widely used to capture pictures and videos but what if you are unable to save a snap sent by your Snapchat friend from your chat? And how to fix Snapchat not saving to Camera roll from chat problem. Well, there can be many reasons why Snapchat not saving to camera roll from chat, and in this article, we will show you how to fix Snapchat not saving to camera roll from chat issue.
If you are unable to save these videos to your camera roll from the chat it can be because your Snapchat is not updated or it can be a Snapchat error which might be fixed in some time. There are many ways to know how to fix Snapchat not saving to camera roll from chats for example you can try to restart Snapchat or log out and then log in to your Snapchat app. Alternatively, you can try to clear excessive cached data or at the end contact team on Snapchat and report the error. We’ve listed all the hacks for you to know how to fix Snapchat not saving to camera roll from chat issue in the section below
How To Fix Snapchat Not Saving To Camera Roll From Chat?
Other than taking snaps and saving them to Snapchat memories or camera roll you can now also save a Snapchat streak sent by any of your Snapchat friends. These photos and videos can be saved on Snapchat only if the picture is sent without any timer and the video is kept on loop view ( Without an expiration timer).
Over the period many Snapchat errors have surfaced for example Snapchat call errors, Snapchat notifications errors, or location error, and Snapchat has debugged all of them as soon as possible. Similarly, you can try these list hacks below to know how to fix Snapchat not saving to camera roll from chat issue.
1. Update Your Snapchat App
Snapchat comes up with frequent updates from time to time. With that, if you are facing Snapchat not saving to camera roll from chats then it can be because you are using an outdated version of Snapchat. Follow the steps below to update your Snapchat and know how to fix Snapchat not saving to camera roll from chats issue:
Step 1: Open App Store or play store on your iOS or Android device respectively.
Step 2: Tap on the search bar at the top.
Step 3: Type in “Snapchat” on the search bar > Tap on Snapchat.
Step 4: Tap on the “Update” button next to it and you are done
2. Restart Snapchat Application
Sometimes the biggest problem has the simplest solution. If you are unable to save snaps from chats to your camera roll we recommend you restart the application once again and check if you can save your snap to your camera roll.
3. Log out then Log in Again On Snapchat
This one method works like magic for maximum Snapchat errors. Here try to log out of your Snapchat account and then log back in once again. To do so open the Snapchat profile page>go to settings by tapping on the gear icon at the top right corner>scroll till the end and tap on the “Log Out” option and exit the app. Then log back into your Snapchat account and check for yourself if you can save Snapchat to camera roll from chat.
4. Clear Cache Data
Cache data is stored by the app to maintain the data history and activity of its users for the maintenance and smooth functioning of the app. But if you have excessive cache data it can hinder the proper functioning of the app. You can clear cache data from the Snapchat app itself by going to your Snapchat profile page> going to settings>tapping on the “Clear Data” option located in the account action section and allowing Snapchat to delete it and you are done.
5. Snapchat Might Be Down
Snapchat comes up with frequent updates and tries to fix bugs as soon as possible which is why there can be times when the Snapchat app server might be down for major updates. You can check from Downdetector to see and confirm if Snapchat is really down at the moment or not. If you face Snapchat not saving to camera roll from chat issue it can be because the Snapchat app server might be down. In such cases we recommend you wait patiently until the servers are back on track.
6. Check Your Internet Connection
To know how to fix Snapchat not saving to camera roll from chat we recommend you check whether your internet connection is working well or not. A slow or faulty internet connection can hinder and stop you to save pictures and videos to your camera roll from chat. Try to restart the WiFi router or turn off the turn on your mobile data to fix this issue.
7. Enable Snapchat To Have Access To Your Device Storage
To know how to fix Snapchat not saving to camera roll from chats you need to enable Snapchat to have access to your media and files on your device. Alternatively, it is important to allow Snapchat to have access to your device camera roll as well. To know how to enable Snapchat to have access to the camera roll you have to: Go to settings on your android or iPhone device>Open apps>tap and select “Snapchat” > tap on “Files/media” > toggle it “On” or enable permission and you are done.
You can also enable Snapchat to access your device storage directly from the Snapchat app by following the steps given below:
Step 1: Open Snapchat >go to your Snapchat profile.
Step 2: Tap on the ⚙️ icon at the top right corner to open Snapchat settings.
Step 3: Scroll and tap on the “Permission” option.
Step 4: Click the “Tap to enable” option in red in the “Storage” section.
Step 5: You’ll be redirected to your device storage where you can enable Snapchat to have access to your device storage.
8. Reinstall Snapchat
This one is the easiest among all, to know how to fix Snapchat not saving to camera roll from chat you have to uninstall then again reinstall Snapchat on your device. This will reset any faulty settings on your Snapchat account and provide you with smooth functioning.
9. Report The Problem To Snapchat Support Team
If none of the above-given hacks work well for you we recommend you try to connect with the Snapchat support team and report the problem you are facing. You can do so by going to your Snapchat settings page>Tap on the “I need help” option or Shake to report and submit your issue.
Also, see:
- How To Change Snapchat Cameo Selfies On Android And iOS
- How To Know If Someone Is Online On Snapchat
- How To Know When You Joined Snapchat For The First Time?
- How To Recover My Eyes Only Pictures On Snapchat
End Line
We hope by now you know how to fix Snapchat not saving to camera roll from chat issue. To fix Snapchat not saving to the camera roll you need to check and enable Snapchat to have access to your device storage and camera. Alternatively, you can try to update your Snapchat app or reinstall it. You can also log out and then log in to your Snapchat account or clear excessive cache data stored in your Snapchat to fix this issue.
We hope our article was helpful enough, please leave us feedback in the comment box below and If you have any other queries you can always reach us by commenting in the comment box below. We will be happy to help!
Thank You For Reading!
FAQs
Q1. How To Save Snapchat To Camera Roll From Snapchat
Now that you know how to fix Snapchat not saving to camera roll from chat let’s learn how can you save a snap to your camera roll from chat sent by someone else:
Step 1: On Snapchat open the chat window where you’ve revised a picture or video.
Step 2: Hold and long press on the sent snap > Tap on the “Save in Chat” option to save the video in the chat window with your friend (Be quick in this step as you cannot save a snap to your chat after a few minutes once you’ve opened it).
Reminder: Make sure that the sent Snap has no timer (Without expiration time) otherwise you cannot save it in your chat.
Step 3: Next tap and hold on the saved snap in the chat > Tap on save to “Camera Roll” and you are done.
Q2. How To Automatically Save Snapchat Memories To Camera Roll?
To save Snapchat memories to camera roll you need to allow Snapchat to save your recorded videos or pictures in both camera roll as well as Snapchat memories. Follow the steps given below to know how to save Snapchat memories to camera roll automatically:
Step 1: Open Snapchat > go to your Snapchat profile page.
Step 2: Tap on the ⚙️ Icon at the top right corner to open settings.
Step 3: Tap on the “Memories” option > tap on the “Save Button” option.
Step 4: Next tap on “Memories and Camera Roll” and you are done.
