by Snapchat without a doubt has evolved to be one of the most user-friendly social media platforms. But sometimes you might not be able to connect to Snapchat and face Snapchat could not connect error on Snapchat In this article, we will show you how to fix Snapchat could not connect error.
You can experience Snapchat could not connect error majorly if you have a poor internet connection or excessively cached data which can corrupt your Snapchat application. To know how to fix Snapchat could not connect error you have to make sure your Snapchat app is updated and you have not enabled VPN while using Snapchat. We have listed a few fixes for you to know how to fix Snapchat could not connect error on Android and iOS devices in the section below.
How Fix Snapchat Could Not Connect Error?
There can be many reasons why you see Snapchat could not connect error. It can be because your Snapchat app is outdated or the Snapchat server is down for a while. Unlike other Snapchat errors like notification errors, camera focus errors, SS06, etc this one is dependent on your network settings. Other than that it can also be because of a poor internet connection or you have turned on VPN and using suspicious third-party apps in the background. But the question is how to fix Snapchat could not connect error. Try out the hacks given below to know how to fix Snapchat could not connect error.
1. Check the Internet Connection
If you are facing Snapchat could not connect error it can be because of a poor internet connection or an unreliable source of internet. Therefore turn off then on your WiFi or mobile data connection and check if Snapchat could not connect error is fixed or not. Alternatively, you can also switch from WiFi to mobile data or vice-versa to do the same.
2. Clear Excessive Cache Data
Snapchat stores cache data for maintaining your information but sometimes an excess of cached data can disrupt the smooth functioning of the app which is why it is important to clear cache data. To know how to fix Snapchat could not connect error you have to clear cache data by following the steps given below:
Step 1: Open Snapchat>tap on the bitmoji icon at the top and open the Snapchat profile page.
Step 2: Tap on the gear ⚙️ icon at the top right corner to go to Snapchat settings.
Step 3: Scroll and tap on the “Clear Cache” option in the “Account Action” menu.
Step 4: Tap on “Clear” to confirm your action and you are done.
3. Turn Off The VPN
If you are facing Snapchat could not connect error it can be because you’ve enabled VPN on your device. Therefore to know how to fix Snapchat could not connect error you have to make sure to turn off VPN on your iOS or Android device.
4. Check the Network Permissions On Snapchat.
To know how to fix Snapchat could not connect error make sure that you have enabled the Snapchat network setting for Snapchat to access the device network. Follow the steps given below to know how to enable network permissions on Snapchat:
Step 1: Open device settings on your iOs and android device.
Step 2: Tap on “Apps”>go to “Snapchat” and toggle on permission to access mobile data.
5. Uninstall & Re-install the Snapchat App
Uninstall the Snapchat app and reinstall it and log in to your Snapchat account again to fix the Snapchat could not connect issue. This will clear corrupted cached data and any other Snapchat error possibility.
6. Restart Your Device
As we always say sometimes even the most complex issues have the easiest solutions and this one might be the solution to fix Snapchat could not connect error. Restart your iPhone or Android device to fix Snapchat could not connect issue and relaunch the app to check if the problem is gone or not.
7. Force Stop Snapchat and Relaunch It Again
Force stop the Snapchat application on your device and relaunch it to know how to fix Snapchat could not connect error. Exiting the app and then relaunching it can fix any temporary lag on your device. To know how to force stop Snapchat Snapchat could not connect error Android and iOS follow the steps given below:
For Android Devices:
Step 1: Hold and press the Snapchat icon in the App library on your device.
Step 2: Tap on the App Info option>hit the “Force Stop” button and you are done.
Step 3: After a while relaunch the Snapchat app to check if the issue is fixed or not.
For iOS devices:
Step 1: Open your home screen and make sure Snapchat is still running in the background.
Step 2: Double-tap on the home button.
Step 3: Find Snapchat and swipe up to force-stop the app.
Step 4: Tap on the Snapchat icon again to relaunch it and check for yourself if the problem is fixed or not.
Also, see:
8. Update Snapchat
Snapchat frequently comes up with new updates now and then which is why it is important to keep your Snapchat app updated to avoid any errors and glitches. If you are experiencing Snapchat could not connect error it can be because you are using an outdated Snapchat app. To know how to fix Snapchat could not connect error, make sure to update Snapchat on iOS and Android devices by following the steps given below:
Step 1: Open the Play store/App store on your Android or iOS device.
Step 2: Search for Snapchat on the search bar and tap to Open it.
Step 3: Tap on the “Update button” and you are done.
9. Snapchat Servers Might Be Down
Snapchat goes under bug and glitch-fixing construction to confirm the smooth functioning of the app. And if you are unable to connect on Snapchat it can be because Snapchat servers might be down currently to eradicate any glitch or bug. You can check and confirm for yourself if Snapchat is down or not by going to downdetecter.com. If Snapchat is down currently then we recommend you wait for a while until the servers are back on track.
10. Uninstall Suspicious Third-party Snapchat Extensions Running In The Background
There are many unofficial Snapchat extensions and plugins which can hinder the smooth functioning of the app like Snapchat++, Peekaboo, etc. These apps are unauthorized and can be a major cause behind why you are seeing Snapchat could not connect error message. To know how to fix Snapchat could not connect error message you have to delete or uninstall unofficial third-party apps from your android or iPhone.
11. Contact Snapchat Customer Support Team via Web
If none of the above-given methods works for you then you can contact the Snapchat support team from any browser of your choice. Go to the Snapchat support page on your preferred browser and submit your request for facing a problem while logging in to fix Snapchat could not connect error.
Also, see:
- How To Deactivate Snapchat Account On iOS And Android?
- How To Unblock Someone On Snapchat?
- How To See Best Friends List On Snapchat Plus
End Line
We hope by now you know how to fix Snapchat could not connect error. You can fix could not connect Snapchat error by updating the app or by clearing the cache and relaunching it. Alternatively can also check your internet connection and switch from Wi-Fi to mobile data and vice-versa and make sure you are not using any unauthorized third-party Snapchat extensions in the background.
