by Are your Instagram insights not working properly and so you are thinking about how to fix Instagram insights not working? Well, Instagram is a very well-known social media app and these Instagram insights can be of great use if you are a content creator or have an online business on Instagram you can check your profile performance through this simple Instagram tool.
Many users are facing the issue of insights not working so we have come up with different ways to fix this issue, read thoroughly and you will get all the information regarding how to fix Instagram insights not working. You can try switching to a professional account or checking insights through the Facebook page to fix this issue.
How To Fix Instagram Insights Not Working?
In October 2021, Instagram announced that the insights feature will work only for professional accounts and personal accounts won’t be able to use this feature. Instagram insights give you an overview of your profile statics and help you perform better. If you are using a creator or business account and still this feature is not working out for you, then don’t get worried because, in this Instagram guide, we have consolidated a list of fixes that will help you regarding how to fix Instagram insights not working issue. Make sure to read the fixes carefully.
1. Switch Your Personal Instagram Account To A Business Or Creator Account.
As I told you earlier, the insights feature of Instagram is accessible only to business and creator account users. So one must have a business or creator account to use the insight feature and this is one of the reasons why you are not able to use the insight feature on Instagram. To know how to fix Instagram insights not working you must know how to switch your personal account to a business or creator account, go through the instructions carefully to know how you can switch your account.
Step 1: First, open the “Instagram app” and tap on the “Profile icon” to access your Instagram profile page.
Step 2: Then, tap on the “Hamburger icon” and choose the option “Settings and privacy”.
Step 3: Then, scroll down to the “For professionals” section and tap on the “account type and tools” option.
Step 4: Then, select the option “Switch to professional account” and follow the on-screen instructions and so you are done.
2. Update Your App To The Latest Version.
If you haven’t updated your Instagram app in a while then you may encounter errors like insights not working properly. You should update your apps from time to time to avoid such hindrances in your Instagram experience. Go to the app store/play store and check if there is any new update available, if it is then get the latest version and then check if the insights feature is working or not. An outdated version of the app may spoil your fun.
3. Check Instagram Server Status.
If you are wondering how to fix Instagram insights not working and what is the reason behind it then yes, you heard it right Instagram server status can also be a cause of this issue. If the app server is down or not working properly then you may have to go through this issue. Outrage in the app’s server status may cause obstruction to accessing the insight feature. You can check Instagram server status using third-party apps like downdetector or Twitter. If there is a spike in the graph or too many recent tweets about the matter then you have to wait for a while until the server gets fixed.
4. Check Insights Through Facebook Page.
If you are not able to access your Instagram insights on the app then you can alternatively check it on Facebook, if you have linked your Instagram to Facebook. As Meta is the parent company of both Facebook and Instagram it is possible that you can your Instagram insights on the Facebook page. To know how to fix Instagram insights not working using the Facebook page to access it then follow the instructions given below:
Step 1: First, go to your “Facebook app” and log in.
Step 2: Then, tap on the “Instagram” option on the right side of your screen.
Step 3: Now, you can check your account insights if you have linked your account.
5. Check Insights On The Instagram Web Page.
You can also check your account insights on the Instagram web page. Sometimes Instagram app is not working properly which may result in issues like insights not working properly. So what you can do is check the insights on your web page. Here is the step guide that will help you to check your insights.
Step 1: First, open the “Instagram” official web page on the browser and log in.
Step 2: Then, tap on a “Post” to open and click on the “Insight” option.
Step 3: Now, check your account insight on the web version easily.
6. Contact Instagram Customer Support.
If none of the above fixes has helped you solve the issue of insights not working then you should try to contact Instagram customer support. If you have a business or creator account and still you are not able to access the Instagram insight feature then only Instagram customer support can help you. Make sure to explain your issue with all the necessary details so that they can help you.
Why I Am Unable To See Insights On Instagram?
Now that you know how to fix Instagram insights not working issue, you must be aware of the actual causes of this problem. So, we have found out the different possible reasons that are responsible for not letting you use the insights feature on Instagram, read thoroughly.
- You are using a personal account and this is one of the main reasons why you are unable to use the Instagram insights feature.
- You haven’t updated your app in a while.
- The Instagram server is not working properly.
Wrapping Up!
At the end of the discussion, we are genuinely hoping that you have got all the required information regarding how to fix Instagram insights not working. Instagram has limited the insight feature to only business and creator accounts so make sure you have a professional account to access this feature. Also, if you still have any questions, regarding how to fix Instagram insights not working, make sure to drop them below in the comment box. We are surely going to help you out with your queries. Thank you!
Frequently Asked Questions-
Q1. Why are my Instagram insights not working properly?
Ans. If your Instagram insights are not working properly then it’s probably because you haven’t updated your Instagram app in a while or the Instagram server is not working properly.
Q2. How many followers are required to see the insights on Instagram?
Ans. You must have at least 100 followers to check the insights of your Instagram account.
Q3. How to enable Instagram insights?
Ans. You don’t have to enable insights on Instagram, if you have a public account on Instagram then you can automatically get to see your account insights by tapping on the hamburger icon and then choosing the insight option.
