by We all deserve a little appreciation for the stories we post on Instagram and getting a reply to an Instagram story can indeed light up our faces. Recently many users have been facing issues with their Instagram stories as they are unable to receive story replies on the platform. If you are facing such an issue and wondering how to fix Instagram story replies not showing then you have landed at the perfect place. In this article we will be discussing why you are not receiving story replies and how to fix Instagram replies not showing issue.
So one of the prime reasons why you are unable to get story replies on Instagram can be because you have disabled story replies on Instagram. Therefore to know how to fix Instagram replies not showing you need to enable story replies on Instagram. Other than that you need to update your Instagram, clear out cache data, check Instagram’s server status, etc. We have elaborated on all the methods that you can employ to know how to fix Instagram replies not showing in the section below. So make sure to wait till the end to get the comprehensive info regarding the issue.
Why Instagram Story Replies Are Not Working?
Instagram stories are one of the most engaging features of all time. With the ability to disappear after 24 hours, many Instagram users prefer publishing a story rather than a normal post. Even though Instagram doesn’t face errors frequently, but many users are claiming that they are unable to get or see replies on their stories on Instagram. If even you are trapped in such an issue then you must know the possible reasons for experiencing such an issue. Some of the prime reasons why you are unable to get Instagram replies are listed below:
1. You have disabled story replies on Instagram
2. Your app is not updated
3. Excessive cache data
4. Server Issue
5. Unstable internet etc.
How To Fix Instagram Story Replies Not Showing?
1. Enable Story Replies On Instagram
First things first if you are unable to get replies on your Instagram stories then it might be because you have disabled your story replies on Instagram. Therefore make sure to enable them from the Instagram settings and wait till someone replies to your story. To know how to enable replies on Instagram follow the instructions given below:
Step 1. Open Instagram and go to your profile page by tapping on your profile picture icon at the bottom right corner.
Step 2. Next, tap on the “Hamburger” icon at the top right corner and hit the “Setting and Privacy” option
Step 3. Following that, hit the “Messages and Story Replies” option placed under the “How others can interact with you” section.
Step 4. Now Tap on the “Story replies” option and tap on the “Allow replies from all followers” or “Allow replies from followers that you follow back” option as per your choice. This will allow users to interact with you via your Instagram stories by replying.
2. Update Instagram
The next thing you can do to fix your Instagram story not showing the issue is to check if your Instagram app is up to date or not. We know Instagram is very frequent with its updates and if you are facing any kind of issue in getting the story replies, we would recommend you to get an updated version of the app. For this, you just need to open the App Store or Play Store (depending on your device) and search for Instagram in the search bar. Tap on the “Update” button next to the app. Updating is always a good option when an app is working ineffectively.
3. Clear Excessive Cache
If you don’t know, cache data is stored by every app in order to maintain basic info from the proper working of the app. On the contrary, sometimes excessively stored cache can cause prominent issues with the smooth working of the app. Therefore it is highly recommended to clear out cache data in order to bypass any error of the app. To know how to remove the cache follow the steps given below:
For iOS: Open settings>General>tap on iPhone Storage>scroll and find Instagram>tap on the “Offload App” option.
Note: However once you have offloaded the app you will have to reinstall the app again from the App Store. You can also uninstall your Instagram app to clear out the stored cache.
Android: Open Settings> Go to “Apps”>Tap on “Instagram”> Tap on “Storage”> Hit on the “Clear Cache” option.
4. Reinstall App
Another thing you can do to know how to fix Instagram replies not showing errors is to uninstall the app followed by reinstalling it. This particular method works like magic and will serve two causes. Reinstalling the app will not only get you an updated version of the app but will also clear out the corrupted cache as well. To uninstall the app you tap and hold on the Instagram icon on your device and hit the “Uninstall/Remove/delete” option. Next, you can open the App Store or Play Store to install the app again for your iOS or Android devices respectively.
5. Switch To A Stable Internet Connection
If you are connected to an unstable or faulty internet connection it might hinder you from getting your story replies timely. If you are receiving delayed story replies on Instagram there is a great chance that it is due to an unstable internet connection. So to overcome this you might need to switch to a better internet source. Switch from Wifi to mobile data or from mobile data to wifi. You can also try to turn off/on your wifi.
6. Check Date And Time Of Your Device
If the date and time of your device are not accurate then there is a huge possibility that you might get delayed or nearly get no story replies on Instagram. Therefore we recommend you check your date and time. Allow your date and time to be set automatically via your device settings to make sure no such issue will appear in the future. To know how to do so follow the guide given below:
iOS Devices: Open Settings>General>Date & Time> and finally toggle “On” the “Set Automatically” option.
Android Devices: Open Settings>go to System settings>Date & time> and toggle “On” both the “Set time automatically” and “Set time zone automatically” options.
7. Check Instagram Server
So now if none of the above-given methods are working in your favor then there is a high chance that it is a glitch or a server issue from the back end. Even Instagram rarely gets down but it is still wise to verify if the server is down or not. You can do so from Downdetector. Additionally, you can get in touch with other Instagram users who are facing the same issue via X (formerly known as Twitter) or Reddit as well.
8. Contact Instagram Support Team
If none of the above fixes worked out for you then the last resort for you is to contact the Instagram support team. You can reach out to the support team via the Instagram Help Center or mail them in order to explain the issue faced by you. We are quite sure they will reply to you within 24-48 hours as they take their user’s issues very seriously.
Wrapped Up!
Now we hope by the end of our blog you know all about why you are unable to see Instagram story replies and how to fix Instagram replies not showing. We think if you facing the issue it is largely because you have accidentally disabled story replies on Instagram or it is a bug that can be resolved by updating your app. Moreover, if you have any other queries regarding Instagram feel free to reach out to us from the comment section below.
Thank You For Reading!
Frequently Asked Questions
Q1. Why is there no reply option on an Instagram story?
Ans. If you are unable to see a reply box under an Instagram story this particularly means that the person has disabled story replies on Instagram.
Q2. How do I turn off story replies on Instagram?
Ans. To turn off story replies on Instagram you have to open your profile page and tap on the three horizontally stacked lines/hamburger icon at the top right corner. Now tap on the “Settings and privacy” option>tap in the “Messages and story replies” option. Now finally tap on the “Story Replies” option and hit the “Do not Allow Story Replies” from the given options.
