June 20, 2024

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

Since the launch of the My AI chatbot Snapchat users are facing so many problems and issues with the chatbot. One such problem is that Snapchat users are unable to unpin My AI from chat. Many users seem searching for ways to fix this issue. My AI is a chatbot that is based on open AI technology that can help you with planning weekends, trips, gift ideas, and much more.

Earlier My AI was only available to Snapchat Plus users but later Snapchat introduced it for free to all users. There is a downside to it, only Snapchat Plus users can unpin My AI from their chat feed but even many Snapchat Plus users are unable to unpin My AI from chat. If you are curious to know how to fix Snapchat users unable to unpin My AI from chat then you can try clearing Snapchat’s cache data, thoroughly checking your network connection, checking Snapchat server status, etc. To know more about these fixes, continue to peruse this article until the very end.

How To Fix Snapchat Users Unable To Unpin My AI From Chat? 

Snapchat’s My AI has been prone to many errors recently and facing problems. Many people have encountered an issue where their My AI is not working properly or they are unable to get rid of it. Well, you can’t actually unpin My AI from chat if you don’t have a Snapchat Plus subscription because only Snapchat Plus subscribers can unpin My AI from their chat feed. If you have a Snapchat Plus subscription and still facing this issue then we recommend you to try out some fixes given below.

1. Get A Snapchat Plus Subscription

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

If you are wondering why Snapchat users are unable to unpin My AI from chat then it’s probably because they haven’t got a Snapchat Plus subscription yet. You can get a Snapchat subscription for $3.99 per month. To learn how to get a Snapchat Plus subscription you have to follow the step guide given below:

Step 1: First, you have to launch the “Snapchat app”

Step 2: Then, tap on the “bitmoji icon” to access your Snapchat profile.

Step 3: Then, click on the “Snapchat + banner” and select a subscription plan for yourself. Once you choose a subscription plan you will get a 7-day free trial.

2. Check Your Internet Connection

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

The Internet connection can also cause many hurdles if you are not using a strong and stable Internet connection. So before you try another way to fix Snapchat user’s unable to unpin My AI from chat you should thoroughly check your internet connection and if it is not stable then switch to a better connection and then try again to unpin My AI.

3. Check Snapchat Server Status

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

It is not always the cache data or internet connection sometimes the app server is down and thus we encounter errors like Snapchat users being unable to unpin My AI from chat. It is always a great idea to check the Snapchat server status anytime you encounter an error or glitch on the app. You can check Snapchat server status through Twitter or Downdetector.com if there is an outage in the app server then wait until it gets fixed.

4. Update Your App To The Latest Version

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

An outdated version of the Snapchat app may also lead to such errors. If you haven’t updated your Snapchat app in a while then follow the instructions to do so:

Step 1: First, go to the “App Store/Play Store”.

Step 2: Then, tap on the “Search bar” and search for “Snapchat”.

Step 3: Then, look out for an update, if there is any new update available get it.

5. Clear Cache Data

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

If Snapchat users are unable to unpin My AI from chat then the first way to fix it is by clearing the cache data of Snapchat. Sometimes our app may store some files that are broken and corrupted which hinders the working of our app properly and thus we may face issues like being unable to unpin My AI. To clear the cache data on Android and iPhone read through the instructions as follows:

For Android:

Step 1: First, you have to press and hold on to the “Snapchat app”.

Step 2: Then, tap on the “i icon or app info” option.

Step 3: Then, tap on the “Storage” option and choose the “Clear cache data” option.

For iPhone Users:

Step 1: First, go to the “Settings app” on your device.

Step 2: Then, choose the option “General” scroll down and tap on “Snapchat”.

Step 3: Then, choose the option “iPhone storage” and select “Delete”. By tapping on “Delete” the app will be removed from your device. Following that go to “App Store” and install the app again.

6. Contact Snapchat Support

Snapchat Users Unable To Unpin My AI From Chat? How To Fix

If all of the above-mentioned has gone in vain and you are still left with Snapchat users unable to unpin My AI from chat then the last option left out is to contact Snapchat customer support. Once you reach out to Snapchat support fill in all the important information so that they can analyze what went wrong and help you get rid of this issue.

Related: Due To Repeated Login Attempts On Snapchat? How To Fix

Why Are Snapchat Users Unable To Unpin My AI From Chat?

You may not be able to unpin My AI from chat because of the following reasons:

  • You don’t have Snapchat Plus.
  • Your app contains excessive cache data and files.
  • Your internet connection is not stable.
  • You haven’t updated your app in a while.

Wrapping Up!

By the end of the discussion, I sincerely hope that you have got all the information regarding Snapchat users unable to unpin My AI from the chat feed. To fix the issue of not being able to unpin My AI you can try clearing Snapchat’s cache data, thoroughly checking your network connection, checking Snapchat server status, etc. If you still have any queries please feel free to drop your queries in the comment box below. Thank you!

Frequently Asked Questions-

Q1. How to clear My AI conversations on Snapchat?

Ans. To clear My AI conversations on Snapchat you need to open Snapchat>go to your profile page>tap on the “Settings” icon>tap on “Clear Conversation”>next tap on the “X” icon next to “My AI”>tap on “Clear” and so you are done.

Q2. How to unpin My AI chatbot on Snapchat?

Ans. To unpin My AI chatbot on Snapchat you need to have a Snapchat Plus subscription. This is because only Snapchat Plus subscribers have the option the unpin their My AI chat bot on Snapchat. Once you have a Snapchat Plus subscription you can unpin My AI on Snapchat by going to your Snapchat membership card>tap and toggle off the unpin My AI option on top.

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