June 15, 2024
How to Fix Snapchat Shazam Not Working?

How To Fix Snapchat Shazam Not Working? (8 Ways)

Snapchat has an inbuilt Shazam feature that lets you find music within the app. Imagine your friend just sent a snap and the lyrics caught your attention. You can easily find all the music details within the Snapchat app with just one tap. Many users have found out that their Shazam feature on Snapchat has stopped working. This might compel you to think about how to fix Snapchat Shazam not working. Don’t worry, to make it easy we have come up with this step guide that will help you to fix Snapchat Shazam’s not working issue.

To fix the Snapchat Shazam not working issue you can inspect your internet connection, restore the factory settings, get the latest version of the app, update your system software, etc. To know more about these fixes in-depth pursue it until the end.

What Is Snapchat Shazam?

How to Fix Snapchat Shazam Not Working?

Shazam is an app that helps you to recognize music near your surrounding. Snapchat has made it easier for its users because Snapchat has added an inbuilt Shazam for Snapchat users. If you want to recognize any song playing in your surroundings open the Snapchat app and press and hold on to your screen to recognize the song. This feature has made it easier for Snapchat users because they don’t have to exit the app to access Shazam to identify the music.

Why Is Snapchat Shazam Not Working?

Snapchat Shazam works just like the Shazam app. It will directly provide you with the song name and artist details. Recently, several Snapchatters have reported that their Shazam is not working. If your Snapchat Shazam has stopped working then there may be various reasons responsible for it such as:

  • An outdated version of Snapchat.
  • Excessive cache files stored in the app.
  • Your internet connection is not up to the mark.
  • Snapchat server outage.
  • A temporary bug or glitch in the app.

How To Fix Snapchat Shazam Not Working?

Now that you know about the possible reasons for causing issues with Snapchat Shazam let’s quickly look over the ways that can help you to fix this issue. We have a list of ways that can help, ensure to go through them carefully.

1. Inspect Your Internet Connection

How to Fix Snapchat Shazam Not Working?

This might seem like a normal way but it can help you to fix so many issues. A slow internet connection can also be the reason for the sloppy working of the app. So, before jumping to any conclusion ensure to verify your internet connection. If it is not strong and stable enough then use another one.

2. Log Out And Log In Back After A While

How to Fix Snapchat Shazam Not Working?

If your Snapchat Shazam is not working then log out of Snapchat for a while and open it again a little later. Maybe by this way, you can bypass the Snapchat Shazam not working issue. Below we have mentioned a step-by-step guide that will help you to log out and re-login to your Snapchat account.

Step 1: Open the “Snapchat app”, firstly.

Step 2: Head to your profile by tapping on the “Bitmoji Icon”.

Step 3: Then, tap on the “Settings Icon”.

Step 4: Scroll down and then hit the “Log Out” option at the end.

Step 5: Now, open the “Snapchat app” again after some time.

Step 6: Enter your “Credentials” and tap on the “Log In” option.

3. Clear Cache Data

Clearing the cache from time to time can also help you to avoid so many unwanted issues and bugs. Sometimes the saved data can also store some corrupted files which result in the improper functioning of the app. So make sure to clear the Snapchat cache data once in a while in order to avoid such situations. We have thoroughly mentioned the instructions below to clear the cache data, go through it carefully.

Step 1: First, head over to the “App Menu”.

Step 2: Then, press and hold on to the “Snapchat App”.

Step 3: Now, click on the “App Info or i Icon”.

Step 4: Then, click on the “Clear Cache” option.

Note: iPhone users don’t get the option to clear cache data so they have to remove the app from their device and then get it again from the App Store.

4. Get The Latest Version Of Snapchat

How to Fix Snapchat Shazam Not Working?

An outdated version of the app can also cause trouble and you may face issues with the app’s features. So, make sure to keep your app up to date. Follow the instructions to get the newest version of Snapchat.

Step 1: Go to “App Store/Play Store”, firstly.

Step 2: Then, tap on the “Search Bar” and search for “Snapchat”.

Step 3: See if there is any update available, if any update is available get it.

Once you have updated your app check if the Snapchat Shazam is working properly or not.

5. Update Your System Software

Your system software may also be causing problems with the Snapchat app working. If you haven’t updated your system software in a while, this might be the reason for the Snapchat Shazam feature not working properly. Update your system software then check if the problem still persists or not. Follow the step-by-step guide below to update your system software.

For Android Users:

How to Fix Snapchat Shazam Not Working?

Step 1: Launch the “Settings App” Firstly.

Step 2: Then, scroll down to “Software Update”.

Step 3: Look over, if there is any update available get it immediately.

For iOS Users:

How to Fix Snapchat Shazam Not Working?

Step 1: Go to the “Settings App”, firstly.

Step 2: Then, go to “General”.

Step 3: Click on the “Software Update” option and get the latest version available.

6. Uninstall And Get The App Again

How to Fix Snapchat Shazam Not Working?

The other way to fix Snapchat Shazam not working issue is by uninstalling the app from your device and then installing it again after a while from the App Store or the Play Store. Once you delete or uninstall the app from your device all the junk files stored in the app get deleted resulting in your app features running smoothly.

7. Restore Factory Settings

How to Fix Snapchat Shazam Not Working?

If nothing is helping you out to fix the Shazam not working on Snapchat issue then try restoring your factory settings. Restore your factory settings by going through the instructions as follows.

Step 1: Go to the “Settings App” on your device firstly.

Step 2: Then, tap on the option “About Phone”.

Step 3: Now, move to the “Factory Reset” option.

Step 4: Then, click on the option “Erase all Data”.

8. Check Snapchat Server Status

How to Fix Snapchat Shazam Not Working?

Lastly, you can verify the app server on Downdetector or Twitter. Look for recent tweets or you can simply search for Snapchat on Dondetector.com to know if the server is down or not. If there is an outage in the app server then you have to wait for a while until it gets fixed. An outage in the server can also cause trouble in the app’s functioning so ensure to check the app server.

Related: How To Get On Snapchat Discover? Try These 4 Ways!

Wrapping Up!

To conclude how to fix Snapchat Shazam not working, we are sincerely hoping that you have got all the required information. Snapchat Shazam is a great in-app feature that helps you to identify music in your surroundings. In fact, Snapchat keeps providing features that have great significance and also help to give users the best experience.

Also, if you still have any doubts regarding Snapchat Shazam then make sure to write down your queries in the comment box. We will surely assist you. Thank you!

Frequently Asked Questions-

Q1. How to use Snapchat Shazam?

Ans. To use Snapchat Shazam you have to open the Snapchat app>press and hold on to the screen while music is playing>a pop-up will appear>tap on it>you will have all the music details.

Q2. How do you get Shazam on Snapchat?

Ans. You don’t have to log in on Shazam or use an external Shazam app to use the Shazam feature on Snapchat. Snapchat has an in-app Shazam feature that helps you to find music nearby.

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